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Privacy Notice
relating to Bridgestone Breakdown Service Mobile Application and services offered by OB TECH – FZCO to the BRIDGESTONE MIDDLE EAST & AFRICA FZE fleet customers through the application

Fleet customers

PURPOSE OF DATA COLLECTION

BRIDGESTONE MIDDLE EAST & AFRICA FZE, a company duly incorporated under the laws of the Dubai Emirate of the United Arab Emirates, with commercial registration number 2420, having its principal place of business at P.O. Box 16813, Tower B Building, 17th Floor, JAFZA One, Jebel Ali, Dubai, UAE, (hereinafter referred to as “BSMEA”) as data Controller, organizes for their fleet customers in the UAE a tyre emergency breakdown services using a Bridgestone Breakdown Service Mobile Application which allows the fleet customer to place a ticket for breakdown services, indicate the breakdown site and make the information in the ticket available to the OB TECH – FZCO car service centers located close by the breakdown site which will accept the ticket and provide the breakdown services. This purpose requires the processing of contact data of individuals from the fleet, the driver’s contact information (such individuals hereafter referred to as “Data Subjects” or “you”).

You should read this Privacy Notice carefully before using the Bridgestone Breakdown Service Mobile Application. By using the application or otherwise indicating your consent, you will be deemed having read and understood the Privacy Notice.

LEGAL BASIS OF DATA COLLECTION

By completing your profile in the Bridgestone Breakdown Service Mobile Application you are consenting to the processing by BSMEA and OB TECH-FZCO of your personal data that you enter in the application for the following purposes:

The fleet, acting as data controller, has a contract with OB TECH - FZCO to obtain timely and adequate roadside assistance/breakdown services in case of breakdown and has appointed you as its contact person and is recording, updating, and sharing with OB TECH-FZCO of your the contact details (personal data) for that purpose;

BSMEA, acting as data controller, has developed and provided the Bridgestone Breakdown Service Mobile Application to OB TECH-FZCO to enable OB TECH-FZCO to provide roadside assistance/ breakdown services to the fleets in the UAE, and is sharing with OB TECH - FZCO fleet and Data Subject contact information to be able to ensure timely and adequate roadside assistance/breakdown services when requested through the Bridgestone Breakdown Service Mobile Application;

OB TECH - FZCO acts as data processor of BSMEA in the framework of the present Bridgestone Breakdown Service Mobile Application, and collects, stores, and shares the information with its car service centers who will come to execute breakdown services to the fleets that suffered a breakdown;

OB TECH - FZCO further is processing the personal data to invoice fleet customers following delivery of the breakdown service, and to report breakdown and performance activities within BSMEA and OB TECH - FZCO.

DATA PROCESSING

The data processed in the Bridgestone Breakdown Service Mobile Application and when executing the breakdown services are necessary:

to verify if the ticket is placed by an authorized person of the fleet customer;
to organize breakdown service and generate jobsheets, service reports, and invoices.

OB TECH – FZCO as a data controller may use the Bridgestone Breakdown Service Mobile Application to obtain the driver’s or the fleet customer’ feedback about the quality of the service provided by its car service centers.

TYPE OF DATA PROCESSED

BSMEA records customer data to ensure the provision of breakdown services through provider OB TECH - FZCO. This data includes:

Company name
Company address
Contact person
Title
Email address
Telephone number
Date of registration
Possibly data relating to driver driving behavior and possible relation with breakdown (geolocation of the vehicle shared by you)

SOURCE OF THE PERSONAL DATA

Personal data not obtained directly from you are obtained from your employer, the fleet operator, which has enrolled the provision of the breakdown services with the use the Bridgestone Breakdown Service Mobile Application through the OB TECH – FZCO car services centers.

RECIPIENTS

BSMEA shares your personal data with its processor, OB TECH - FZCO, which in turn shares certain data with its car services centers which come to provide the tyre breakdown service.

BSMEA stores your personal data in the Microsoft Azure cloud, located in the European Union.

Your personal data are not further transferred outside the European Union, except to transfer them back to BSMEA.

DATA RETENTION

BSMEA keeps your data as long as your employer lists you as BSMEA’s contact person for the purpose of providing the breakdown services with the use of the Bridgestone Breakdown Services Mobile Application.

Your name as contact person or driver, may further appear in the service reports from OB TECH - FZCO and/or their car service centers. We keep these reports for a period of 10 (ten) years, following our retention policy applicable to accounting records.

DATA SUBJECT RIGHTS

The data subjects have certain rights with regard to the processing of their data by BSMEA.

Such rights include:

The right to access their personal data that are processed;
The right to request corrections to their personal data that are processed;
The right to object to the processing of their personal data;
The right to have their personal data erased.

To exercise these rights, the data subjects are invited to contact BSMEA via dataprivacymea@bridgestone.ae, or write to the above-mentioned addressed to the attention of BSMEA’s data protection organization.

If you believe the data processing while using the Bridgestone Breakdown Service Mobile Application and providing the breakdown services infringes data protection or privacy laws, you have the right to lodge a complaint with the data protection supervisory authority in the country you live in or where the alleged infringement occurred.